Terms of Service

Last updated 2026-05-27 · Applies to use of anchorlegal.ca and the Anchor application.
Pilot draft. Anchor is in early access. These terms are the baseline operating agreement between Anchor and your firm. Material changes will be announced at least 30 days in advance via email and the in-app "What's new" panel.

1. Who we are

"Anchor" refers to the case-and-drafting platform operated at anchorlegal.ca. "We," "us," and "our" mean the operator of Anchor. "You" and "your" mean the law firm and the individual lawyers, paralegals, and staff accessing Anchor under your firm's subscription.

2. What Anchor does

Anchor is a workspace for BC family-law practice. It helps you draft court documents, track procedural deadlines, search a curated corpus of BC and Canadian family-law cases, and manage client matters end-to-end. Anchor is software — it is not a law firm, it does not give legal advice, and using Anchor does not create a solicitor-client relationship between you and us.

3. Your professional obligations

You are responsible for the legal work product Anchor helps you produce. Specifically:

  • Every AI-generated suggestion (case-navigation summaries, draft text, citation suggestions) must be verified by a lawyer before it is filed, sent to a client, or relied on in advice.
  • You remain subject to the Law Society of British Columbia's Code of Professional Conduct, including Rule 3.5 (confidential client information) and Rule 3.1 (competence).
  • You will not use Anchor to circumvent court rules, conflict-of-interest checks, or your firm's own supervision policies.

4. Account use and security

  • Each individual user must have their own account. Sharing credentials is not permitted.
  • You must promptly notify us if you suspect a credential has been compromised.
  • You are responsible for the actions taken under your accounts.
  • We may suspend access without notice if we reasonably believe an account has been compromised or is being used to attack the platform.

5. Your data, your work product

You retain ownership of the matters, documents, parties, drafts, and notes you create in Anchor ("Customer Data"). We hold Customer Data on your behalf to provide the service. We do not use Customer Data to train models, do not sell it, and do not share it with third parties except as required to provide the service (see §7 Subprocessors) or as required by law.

6. AI features

Anchor uses third-party large language model ("LLM") providers to generate research summaries, suggest citations, and synthesize results drawn from the public legal corpus (court decisions, statutes, regulations, practice directions, and similar publicly available legal materials).

What we send to LLMs. Only publicly available legal information — typically case citations, holdings, statutory section text, and the research concepts you type into the search bar. We do not send client names, party identifiers, matter content, document uploads, drafts, comments, deadlines, billing records, or any other personal or confidential information you enter into Anchor. Where a workflow involves your own drafting (e.g. an LLM-assisted suggestion inside the editor), only the text snippet you explicitly select for processing is sent, and you are told before it leaves your browser.

Verification is yours. Every AI-generated suggestion must be verified by a lawyer before it is filed, sent to a client, or relied on in advice. Anchor records the model used for each output and the per-firm AI spend for the current month is visible on the firm dashboard.

7. Subprocessors

Anchor uses a small number of third-party service providers to operate the service. Categories currently in use:

  • Cloud hosting and backup storage — Canadian-region application hosting and encrypted object storage for backups.
  • LLM inference provider(s) — large language model inference for research, summarization, and drafting assistance, scoped to public legal materials per §6.
  • Transactional email provider — account recovery, notifications, signature requests, and similar service emails.
  • Edge / DDoS protection — HTTPS termination and abuse-mitigation in front of the origin.

The specific vendor in each category may change over time. We will give 30 days' notice before adding or replacing a subprocessor in a way that materially changes the data-handling posture (for example, moving primary data storage outside Canada).

8. Fees, billing, and termination

Pricing is set in your subscription agreement. You may cancel at any time; on cancellation we will retain your Customer Data for 30 days to allow export, then delete it from production systems within an additional 30 days (backups age out within 90 days). You may request earlier deletion in writing.

9. Service availability and limitation of liability

Anchor is provided on a commercially reasonable best-effort basis. We aim for 99.5% monthly uptime but make no formal SLA at the current pricing tier. To the maximum extent permitted by law, our aggregate liability to you in any 12-month period is limited to the fees you paid in that period. We are not liable for indirect, incidental, or consequential damages, including missed limitation periods caused by reliance on Anchor without independent verification.

10. Changes to these terms

We may update these terms from time to time. Material changes will be announced at least 30 days before they take effect, via email to your firm's admin user and via the "What's new" panel on the sign-in page. Continued use after the effective date constitutes acceptance.

11. Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada applicable in BC. Exclusive venue for disputes is the courts of Vancouver, British Columbia.

12. Contact

Questions about these terms: [email protected].

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